Frequently Asked Questions

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  • Administration

    • How can I get a copy of the Township’s Comprehensive Annual Financial Report?

    • Does West Chester Township participate in Ohio’s Open Checkbook?

    • Where can I get West Chester Township’s current budget?

    • What is the most convenient way for me to make public records requests through the police department?

    • What is the bed tax?

    • Does the Township offer document shredding services?

    • Are the meeting rooms at the West Chester Administration Building available for rent or use?

    • How do I report wildlife on my property?

    • Are new residents automatically enrolled in the aggregation program?

    • When do I have the opportunity to opt out or enroll in the aggregation program?

    • How does my billing work in the aggregation program and who handles service problems?

    • Why do I continue to receive offers from suppliers when I am enrolled in the aggregation program or when I have petitioned to be removed from aggregation lists?

    • Does the township government receive funding as a result of my enrollment in aggregation?

    • How do I resolve an incorrect 1099?

    • My employer withheld earnings tax for West Chester Township. How do I request a refund?

    • Does the Township collect the personal property taxes paid by businesses located in West Chester?

    • What is the Township's millage rate?

    • Does West Chester Township have a school district tax?

    • What if I work in the JEDD?

    • Are there other taxes West Chester receives as part of its revenue?

    • Is there an income or payroll tax in West Chester?

  • Community Development

    • What steps should I take when making improvements on my property?

    • What can I do about a neighbor who is draining water onto my property?

    • What type of signage requires a permit?

    • Can I run a business from my home?

    • Do I need a permit for work on my driveway or ditch?

    • Does the Township collect the personal property taxes paid by businesses located in West Chester?

    • What is required to obtain a Zoning Certificate?

    • Who do I contact if I want sidewalks along my street?

    • Do I need a permit for electrical, plumbing, or HVAC system?

    • How many sets of plans are needed to apply for a permit?

    • What types of residential projects require a permit?

  • Community Services

    • Who is responsible for traffic signals, street signs and other signs?

    • If I'm digging in my yard, who should I contact?

    • How do I report damaged roads (including potholes, curbs, storm drains) or debris (rocks, mud, trees, trash, dead animals) in roadways?

    • If I have a street light out, whom do I call?

    • What steps should I take when making improvements on my property?

    • How do I report wildlife on my property?

    • What can I do about a neighbor who is draining water onto my property?

    • Are new residents automatically enrolled in the aggregation program?

    • When do I have the opportunity to opt out or enroll in the aggregation program?

    • How does my billing work in the aggregation program and who handles service problems?

    • Does the township government receive funding as a result of my enrollment in aggregation?

    • What can I do if my street has not been plowed?

    • Do I need a permit for work on my driveway or ditch?

    • Whom do I contact in cases of snow plow damage?

    • Why do the plows always push snow into my driveway?

    • How can I get my sidewalk repaired?

    • When will a particular road be eligible for paving or resurfacing?

    • Is the Roads Division responsible for all streets in West Chester?

    • Does West Chester collect yard waste or provide trash pick-up service?

    • What should I do about a water problem? (ditch, sump line, creek, storm drain, pond)

  • Facilities & Parks

    • How do I report wildlife on my property?

  • Fire Department

    • Can we tour a fire station?

    • How do I dispose of expired medications and/or used needles or sharps?

    • How do I sign up for CPR Classes?

    • Is it legal to open burn in West Chester?

    • Where can I get my infant care seat installed by a certified technician?

    • How will I be billed for EMS Services?

    • What if I have a question about my EMS transport billing statement?

    • How do I apply for a position with the West Chester Fire Department?

    • How do I make a Fire or EMS records request?

    • Who do I call if a fire hydrant is leaking or damaged?

  • Police Department

    • Who is responsible for traffic signals, street signs and other signs?

    • How do I report issues with my neighbors' dog or stray domesticated animals?

    • How long does it take to get my report?

    • Do you offer fingerprinting services? If so, what are the requirements, fees, and times available?

    • What is the most convenient way for me to make public records requests through the police department?

    • How do I provide a drug, vice, or crime tip to the Police Department?

    • How can I find out what crimes are happening in my neighborhood, and what can I do to help protect my family?

    • How do I report a traffic complaint in West Chester Township?

    • How do I dispose of expired medications and/or used needles or sharps?

    • How do I report wildlife on my property?

    • Do you email reports?

    • Is there a charge for photocopies of police reports?